Gaming is at its best when it is a source of fun. Mostpay wants you to enjoy every moment — safely, healthily, and responsibly.
We believe gaming should be fun, not stressful. That is why our platform offers multiple safeguards to keep you in control.
Set a spending limit for each day, week, or month in advance. Once you reach your limit, Mostpay will automatically notify you and block any further spending.
Set a maximum duration for each session. Once the time is up, the session pauses automatically so you can take a fresh break.
If you feel like you need a break, take advantage of the option to pause your account — from 7 days up to a permanent closure. No questions asked.
View your gaming history, total spend, and time played in one dashboard. Understand your own patterns and decide when to stop.
If you have any concerns about your gaming, our trained support team is ready to talk — reach out via live chat or email at any time.
Strict age verification measures and parental control tools are in place to prevent anyone under 18 from accessing the platform.
Responsible gaming means treating gaming as a healthy form of entertainment — one where you stay fully in control of your time, money, and emotions. At Mostpay, responsible gaming rests on three pillars: awareness, boundaries, and support.
Awareness means knowing when you're playing, how much you're spending, and how much space gaming is taking up in your life. Boundaries mean deciding in advance where you'll stop. And support means not hesitating to ask for help when you need it.
At Mostpay, responsible gaming is not just a policy — it is part of who we are. We want every player to enjoy our platform in a healthy, sustainable way for the long term.
Mostpay gives you a range of effective tools to help you stay in control of your gaming. They are easy to use and can be activated or adjusted at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit amount. Decreases take effect immediately; increases apply after 24 hours.
Set a loss limit for a given period — once reached, gaming stops automatically.
Set how long you want to play in a single session. The system will alert you when your time is up.
Take a temporary break from gaming, anywhere from 1 day to 6 weeks. Your account will be locked during this period.
Stop receiving bonuses and promotional offers to remove the temptation of overspending.
Exclude yourself from the platform entirely — from 6 months up to permanently.
It's not always obvious when gaming crosses the line from entertainment into a problem. Watch out for the signs below — if they appear, it's time to take action.
Ask yourself the following questions. If more than three of your answers are "Yes," consider using responsible gaming tools or seeking professional support.
Self-exclusion is one of the most powerful protection tools available. Activating it lets you remove yourself from the platform for a set period or permanently.
Log in and click the profile icon in the top right corner, then select the "Responsible Gaming" option.
Choose a duration — 7 days, 1 month, 3 months, 6 months, 1 year, or permanent. Each option requires a separate confirmation.
A verification code will be sent to your registered email for security purposes. Use the code to confirm your request.
Your account will be locked as soon as you confirm. During this period, you will not be able to log in and no deposits will be accepted.
If you cannot access your account, contact us via live chat or email — our team will activate self-exclusion on your behalf.
Mostpay strictly enforces an 18+ policy. Age is verified at registration, and additional ID may be requested in suspicious cases. That said, vigilance at the family level is equally important.
If you believe someone else is using your account, notify our support team immediately. We will take swift action.
Dealing with a gaming problem alone can be difficult. Seeking professional help is completely normal and often very effective. Mostpay is always here for you — but never hesitate to consult a specialist when you need to.
Contact our support team if:
Click the chat button on the platform — support is available 24 hours a day, 7 days a week. Trained staff will listen to you in complete confidence.
[email protected] — send us a detailed email and expect a reply within 24–48 hours. Email can be an easier way to share sensitive concerns.
Use our responsible gaming tools to stay fully in charge. Enjoy the entertainment — within your limits.